Brown Bag Lunch

The Power of Good Customer Service
~ Melodie Elaine Estes

Everyone knows that good customer service is the hallmark of business success. Melodie Elaine Estes will cover the basics of customer service principles, including some hands-on activities that will emphasize communicating through body language, listening skills, prompt service, assessing a customer's needs, and creating a plan of action. Call 552-4947 or email Barb to RSVP and bring your lunch next Wednesday for a GREAT session.